Vendor FAQs

What is the standard rental timeline at the venue?

The standard rental timeline is 8am-11pm. All rental items, catering infrastructure, food and beverage items, decor, florals, and any other items not belonging to the venue should be removed before 11pm on the evening of the event.

What time can vendors arrive for load in & setup?

Access time may start as early as at 8am on the morning of the event. Arrival times should be communicated with the venue (by either the event host, planner, or vendor) prior to the event. If the vendor’s arrival times are not coordinated between vendors and the venue, the venue will be opened at the event host/wedding party’s scheduled arrival time.

What can vendors expect for load in and load out?

During load in, vendors may utilize the rolling cart stored in the kitchen. When loading or unloading, vendors may park on the concrete pad near the front entrance. The front access ramp that leads to the front doors is ideal to use during load in/load out. The front glass double doors leading into The Atrium may be propped open during load in, but should be closed back after.

How can vendors get in touch with venue management?

If vendors cannot find a point of contact onsite or have questions related to the venue prior to an event, management is available at contact@theplantvenue.com to answer any immediate questions. Email response time is prompt, especially leading up to and on the day of events.

What amenities do caterers have access to?

Caterers have access to the commercial kitchen located in The Atrium for food and beverage preparation. The kitchen includes the following amenities: hand washing sink, three comp dish washing sink, two comp prep sink, commercial refrigerator, freezer, ice machine, microwave, stovetop, commercial oven, ventilation hood, three stainless steel prep tables, and a butcher block prep table.

Caterers also have access to the catering bar located in The Atrium for prep, storage, and made to order beverage service. The bar includes the following amenities: three comp dish washing sink, hand washing sink, two commercial refrigerators, ice bin, ordering/pick up stations at either end of the bar, and a variety of counter space.

Can florists use the fridge space?

Florists are responsible for communicating and coordinating with the Food & Beverage Services Provider to share fridge space to store florals prior to the event. There is (1) refrigerator located in the commercial kitchen and (2) additional fridges inside The Atrium catering bar.

What is the venue cleanup policy?

Caterers are responsible for the complete removal of all food and beverage-related trash generated during and after the event. This includes the disposal of any leftover food, beverage containers, and other related waste.

Venue management will prep and place (4) 42 Gallon Cans with extra bags on the event floor for guest waste. (2) 44 Gallon Cans are available in the kitchen for back of house waste. Caterers can place full trash bags in the dumpster located in the back of the gravel parking lot. Caterers utilizing the kitchen should dump and remove all debris from the sink food trap at the end of the event.

Before leaving, caterers are responsible for wiping down kitchen surfaces, mopping the floor, and making sure that no food platters or food debris are left in the fridge/freezer, sinks, counters, or floor. Caterers are also responsible for ensuring that all stove top burners are turned off, switching off the vent hood, and assuring that the commercial oven and the gas switch are turned off.

What is the policy on alcohol?

The Plant Venue requires that a caterer or bar service with a license to serve be hired to provide and serve alcohol to guests. To get connected with vendors, visit the Vendor Directory (best viewed on desktop). For all beverage service providers not listed on the online directory, a copy of their alcohol license should be submitted prior to the event to ensure compliance with legal regulations. The same request applies to other hired vendors such as mobile bars.

How can vendors get in touch with venue management?

If vendors cannot find a point of contact onsite and have questions related to the venue, management is reachable at contact@theplantvenue.com or 601-750-6904 to answer immediate questions. Email response time is prompt, especially leading up to and on the day of events.

How far in advance do you require event details?

The Plant Venue requests to receive event details such as estimated headcount, caterer and rental company drop off times, and finalized furniture layouts confirmed at least one week in advance to the event date to ensure smooth setup and any other coordination required.

Do event hosts have to use your preferred vendors?

Event hosts are not required to use suggested vendors on the directory! The directory is provided to help clients get connected to quality vendors that are familiar with the venue.